Shipping & Delivery Time
Delivery time is 3-7 work days for in-stock dolls.
Delivery time is 7-25 work days for custom dolls.
Discreet Packaging
The doll will be packed in a plain carton box. There is no label on the box that may reveal the content. Nobody knows what’s inside.
Shipment & Tracking
Your package will be shipped by FedEx, DHL, or UPS. Once it’s shipped, we will send you the tracking number by email.
Order Change Or Cancellation
Order processing starts within 2 hours of receipt of your order in general, so please make sure your order is correct before you hit the submit button. If we have begun processing your order, and you still wish to cancel your order, Please abide by the following policies :
You can cancel the order within 12 hours, don’t pay any fee, and we can refund full to you.
If you still want to cancel after 12 hours, we will charge a certain fee according to the progress of your order processing.
If we do not reply to your email in time, please wait patiently. We will process it according to the time you send the email.
Once the doll has been shipped and offered you the tracking number for the in-stocked doll or your custom doll has been finished yet, the order will not be canceled, please understand.
Florence Smith –
I will say that working with this company was a pleasure! This doll is ridiculously real feeling and looking. She is heavy though and if you are a little person and can’t lift dead weight , get someone smaller . She is amazing though!
York –
My honest review is this, I am truly amazed! My wife told me to buy one of these because I had been interested for quite some time. Upon opening the box, I was pleasantly surprised at how much like the actual doll was to the pictures, really blew my mind. A little difficult to manipulate around, but I am not a small guy so will get used to it. Besides that, I am super excited to get going with this and look forward to adding some different dolls to the collection. I recommend.
Glen Desjardins –
Wow this thing is posable and feels quite life-like. I will follow up to you all with how it “performs”. I’m not sure how well it will stay in my doll but I’ll let you know!
David J. –
New to companion dolls, and now I wonder why did I wait so long.Seraphine is amazing to hold and cuddle with. Best companion one could ask for. If you are thinking of getting a doll, don’t hesitate. She looks amazing, feels even better and arrived in fantastic condition.
Juan Valdovinos –
I ordered a couple items all pretty pricey stuff but then I saw this little guy and was wondering what it was. I tried it last as it seemed the least interesting but turned out to be both the cheapest and best toy out there. Works in the shower, easy to clean and stretches rather nicely. All in all a really good experience