Shipping & Delivery Time
Delivery time is 3-7 work days for in-stock dolls.
Delivery time is 7-25 work days for custom dolls.
Discreet Packaging
The doll will be packed in a plain carton box. There is no label on the box that may reveal the content. Nobody knows what’s inside.
Shipment & Tracking
Your package will be shipped by FedEx, DHL, or UPS. Once it’s shipped, we will send you the tracking number by email.
Order Change Or Cancellation
Order processing starts within 2 hours of receipt of your order in general, so please make sure your order is correct before you hit the submit button. If we have begun processing your order, and you still wish to cancel your order, Please abide by the following policies :
You can cancel the order within 12 hours, don’t pay any fee, and we can refund full to you.
If you still want to cancel after 12 hours, we will charge a certain fee according to the progress of your order processing.
If we do not reply to your email in time, please wait patiently. We will process it according to the time you send the email.
Once the doll has been shipped and offered you the tracking number for the in-stocked doll or your custom doll has been finished yet, the order will not be canceled, please understand.
Elias –
Your service is excellent. And you deliver exactly what you advertise.
Richard –
This is my second time buying from CSD and they do not disappoint.. everything is on point, from the communication and delivery, as well as the quality control. CSD will be the only vendor I’ll be using for all my future doll needs. Thanks guys!
Clay J. –
Fast shipping, great customer care. Wonderful experience all around!
PinkboutIt –
Customer service was fantastic. Everything went smoothly and it arrived on time. Definitely would buy again.
Florene –
Loved the customer service and the interesting and informative emails while I was waiting for my order. Thank you!
Joe –
Excellent communication through the whole process. Definitely the lowest and reasonable prices around!